Scalable Performance Engineering for a High-Traffic B2B SaaS Marketplace
Key Results Achieved
Slashed CPU utilization under peak load through targeted backend optimization.
Achieved and maintained consistent, predictable response times during load testing.
Validated the platform's architecture to handle high user concurrency without performance degradation.
Dramatically improved backend responsiveness with precision performance tuning.
Established a framework for proactive detection and rapid resolution of performance bottlenecks.
Guaranteed a seamless and responsive user experience during peak traffic scenarios.
About Client
The client is a market leader in the B2B equipment remarketing industry. Their mission-critical, enterprise-grade SaaS platform, built on a cloud-native microservices architecture, provides a revolutionary way for global businesses to manage, remarket, and sell new and used heavy equipment efficiently.
Challenges We Addressed
Initial success and a growing user base revealed that the platform struggled under heavy load, threatening user experience and business growth. The client needed to guarantee stability and speed to maintain credibility and continue its expansion.
Technical Challenges
Operational Challenges
Why It Mattered
Ensuring high performance and scalability was critical to support the client's growing global user base and real-time equipment transactions. Reliable load handling directly impacted user experience, sales velocity, and platform credibility in a competitive B2B market.
Our Solution for the Client
Our Approach:
Our Trusted Clients
Before vs After
| Metric | Before | After |
|---|---|---|
| CPU Utilization at Peak Load | 85-95% (Unstable, frequent throttling) | < 60% (Stable and efficient) |
| Average API Response Time | ~2500ms (Noticeable user delays) | < 600ms (Instantaneous feel) |
| Error Rate Under Load | 15% (High risk of failed transactions) | < 1% (Reliable and resilient) |
| Max Concurrent Users Handled | 1,500 (System struggled) | 5,000+ (Scaled without degradation) |
CPU Utilization at Peak Load
Average API Response Time
Error Rate Under Load
Max Concurrent Users Handled
Client Testimonial
"The testing efforts from BugRaptors gave us the confidence to scale our platform globally without compromising speed or stability. Their team didn't just find problems; they provided deep insights and collaborated closely with our engineers to resolve critical bottlenecks. This partnership was instrumental in hardening our infrastructure and ensuring a seamless experience for our users, even during the most demanding traffic peaks."
Making a Difference with Every Project
Here is the glimpse of what we have done for our customers and how it has transformed their business.
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BugRaptors is one of the best software testing companies headquartered in India and the US, which is committed to catering to the diverse QA needs of any business. We are one of the fastest-growing QA companies; striving to deliver technology-oriented QA services, worldwide. BugRaptors is a team of 200+ ISTQB-certified testers, along with ISO 9001:2018 and ISO 27001 certifications.
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