How BugRaptors Secured and Scaled A Real-Time Logistics & Parking Platform

How we transformed a struggling B2B platform into a high-performance, globally scalable marketplace

"Thanks to the combined efforts in security and performance testing, our platform is now safer and more robust under real-time user pressure."

Verified Client

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Key Results Achieved

Identified and remediated critical vulnerabilities in the payment flow, authentication mechanisms, and backend APIs.

Prevented potential financial fraud by securing the payment gateway integration.

Validated performance thresholds, enabling the platform to reliably manage high user concurrency during peak hours.

Diagnosed and eliminated critical API performance bottlenecks, significantly enhancing overall system responsiveness and stability.

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How BugRaptors Secured and Scaled A Real-Time Logistics & Parking Platform case study background

About Client

The client is a US-based platform offering web and mobile apps (Android & iOS) that allow truck drivers to reserve parking at premium, secure lots. Supporting both short- and long-term bookings, the application integrates real-time lot availability and processes payments through Stripe. With sensitive transaction and location data at its core, platform security and uptime are paramount to its success.

Professional working with technology to address challenges

Challenges We Addressed

Technical Challenges

Insecure payment processing due to incomplete backend validation with the payment provider.

Multiple attack surfaces across web, Android, and iOS platforms.

Ensuring the web app could support hundreds of simultaneous users without degradation.

Reducing response times for critical booking and search endpoints.

Operational Challenges

Maintaining uptime and booking integrity during fixes and testing.

Coordinating between frontend, backend, and DevOps teams without impacting the service.

Ensuring performance doesn’t degrade during peak parking hours.

Creating a staging environment that accurately mirrored production for precise load testing.

Why It Mattered

Flawless functionality was non-negotiable for a platform built on community trust. Our testing was critical to preventing costly errors, safeguarding user assets, and ensuring the platform's long-term viability and adoption.

Our Solution for the Client

We delivered a comprehensive functional testing strategy that guaranteed every key feature of the platform—from token creation to community interaction—functioned with precision and reliability.

Our Approach:

Embedded our QA team with developers and product owners to gain a deep understanding of tokenomics and workflows.

Developed a comprehensive test matrix that covered all user roles, permissions, and edge-case scenarios.

Executed rigorous end-to-end testing across the platform's web and mobile interfaces.

Implemented disciplined regression testing with every release to protect against new bugs and maintain stability.

Employed strategic, exploratory testing to uncover latent usability flaws and unexpected issues.

Established clear communication channels to ensure rapid prioritization and resolution of critical defects.

Our Trusted Clients

Before vs After

Metric	Before	After
Payment Security	Incomplete backend checks; risk of transaction tampering	Backend validations enforced; Stripe integration hardened
JWT Authentication	Guessable secret key; weak token validation	Secure key generation and storage; token handling improved
Role-Based Access	Privilege escalation risks in booking & management flows	Role boundaries strictly validated and enforced
API Security	Exposed data and unauthenticated access in mobile APIs	API endpoints secured with strict auth and input validation
Concurrent User Handling	Unclear capacity; risk of crashes during traffic spikes	Stable performance with hundreds of concurrent users
Response Time	Inconsistent; potential latency under load	Optimized and consistent response times across all endpoints
Stripe Payment Gateway	Untested under concurrent transactions	Increased success rate during simulated high-volume payments
API Performance	No baseline for throughput or error rates	APIs maintained high throughput with <1% error rate under stress

Payment Security

Before

Incomplete backend checks; risk of transaction tampering

After

Backend validations enforced; Stripe integration hardened

JWT Authentication

Before

Guessable secret key; weak token validation

After

Secure key generation and storage; token handling improved

Role-Based Access

Before

Privilege escalation risks in booking & management flows

After

Role boundaries strictly validated and enforced

API Security

Before

Exposed data and unauthenticated access in mobile APIs

After

API endpoints secured with strict auth and input validation

Concurrent User Handling

Before

Unclear capacity; risk of crashes during traffic spikes

After

Stable performance with hundreds of concurrent users

Response Time

Before

Inconsistent; potential latency under load

After

Optimized and consistent response times across all endpoints

Stripe Payment Gateway

Before

Untested under concurrent transactions

After

Increased success rate during simulated high-volume payments

API Performance

Before

No baseline for throughput or error rates

After

APIs maintained high throughput with <1% error rate under stress

Client Testimonial

"Bugraptors helped us uncover serious security issues and potential bottlenecks that could have cost us user trust and revenue. The combined security and load testing approach gave us confidence to scale to new cities without fear of breakdowns or breaches."

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BugRaptors is one of the best software testing companies headquartered in India and the US, which is committed to catering to the diverse QA needs of any business. We are one of the fastest-growing QA companies; striving to deliver technology-oriented QA services, worldwide. BugRaptors is a team of 200+ ISTQB-certified testers, along with ISO 9001:2018 and ISO 27001 certifications.